Computer Repair in Redding, CT

Complete Computer Repair and Consulting serves Redding, CT with the same hands-on repair service I provide throughout western Connecticut: honest diagnosis, transparent pricing, and repairs done right the first time. I’m Matt — one technician, based in Bethel, with over 20 years of experience. CompTIA A+ Certified, Licensed & Insured. Redding residents can drop off at my Bethel shop, get remote support for software issues, or schedule an on-site visit. Free estimates, always.

Services for Redding, CT

  • Laptop repair — screen, battery, charging port, keyboard
  • Desktop repair — power, storage, display, hardware failures
  • Virus and malware removal
  • Slow computer tune-up and SSD upgrade
  • Charging port and power jack repair
  • Data recovery from failing or failed drives
  • Home Wi-Fi and network troubleshooting
  • Hardware upgrades — RAM, SSD, storage
  • Data backup setup
  • Home office IT support

A Recent Job in Redding, CT

I recently worked on an ASUS laptop for a client in Redding whose laptop had stopped charging reliably — the charger only worked at certain angles and the connection felt loose. After opening the machine, the fault traced back to the power jack and DC-in board area rather than the battery or charger. It’s a repair worth catching early: what starts as a temperamental connection can progress to complete power failure, random shutdowns, and connector damage if left alone.

For ASUS laptops specifically, the DC-in board is usually a separate component from the motherboard, which makes this repair more practical and cost-effective than it sounds. The machine left working perfectly.

Read the full case write-up: ASUS Laptop Charging Port Repair for a Redding, CT Client

Signs Your Laptop’s Charging Port Needs Repair

This is one of the most commonly misdiagnosed laptop issues — people assume it’s the battery or the charger when it’s actually the port:

  • The laptop only charges when the cord is held at a specific angle
  • The charging connector feels loose in the port
  • Charging cuts in and out unpredictably
  • The battery percentage drops even when plugged in
  • The laptop loses power when the cable shifts even slightly

If any of these sound familiar, bring it in for a free diagnosis before the problem gets worse.

Pricing

Service Rate
Remote support $50/hr
On-site in Redding $75/hr
Emergency / same-day $100/hr
Estimate / diagnosis Free

Also Serving Nearby Towns

In addition to Redding, I serve Danbury, Bethel, Brookfield, Newtown, and Ridgefield.

Frequently Asked Questions

Do you come to Redding, or do I need to go to you?

Both options are available. Drop-off at 58 Ridgedale Rd, Bethel is the most efficient for hardware repairs. Remote support works for software issues without any travel. On-site visits to Redding are available at $75/hr — good for Wi-Fi issues, home network setup, or desktop repair where moving the machine isn’t practical.

My laptop stopped charging — should I replace the charger first?

Try a known-good charger first if you can, but if the problem persists — especially if the port feels loose or charging only works at certain angles — the issue is likely the charging port or DC-in board rather than the charger itself. That’s a repairable problem, not a reason to buy a new laptop. Bring it in for a free diagnosis.

What Windows laptop and desktop brands do you repair in Redding?

I repair Windows laptops and desktops from Dell, HP, Lenovo, ASUS, Acer, Toshiba, Microsoft Surface, Samsung, and other major brands. If you have a brand not listed, contact me and I’ll let you know if I can help.

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